About Lon

Middle aged, working at what I love to do.

Affordable PC Repairs

Give me a call at 402-525-3799 or send an email to Lon@CassCountyComputerRepair.com for affordable repairs and upgrades to your computer in the western Cass County Nebraska area. I offer free pickup and delivery of your PC within a 15 mile radius of the shop. I will collect an initial diagnostic fee of $30.00  upon pickup of your computer.

Louisville, Manley, Weeping Water, Murdock, Elmwood, Avoca, Eagle, Alvo and Ashland  Nebraska are all within a 15 mile radius of the shop and qualify for free pickup and delivery, provided we perform the repair work on your PC. My diagnostic fee of $30.00 is waived (deducted from your bill) if you choose us to complete the repair.

My “hourly bench rate” is $60.00 per hour. Only the time I actually spend interacting with your computer is billed to you, not all the time it is simply being scanned on my work bench without my intervention. An average bill for virus removal is approximately $90.00 – $120.00, an 1.5 to 2 hours of labor, but the total is variable depending on how heavily infected your computer is. If the computer will no longer start and run, we will have to remove the hard drive for external scanning, resulting in additional expense.

Please be prepared to provide us with the CDs or DVDs with the software that came with your computer. I will also need the operating systems license key, and the license keys for any extra software you wish to have installed (Microsoft Office – etc). These will be needed if we are forced to do a re-installation because of irreparable harm to your operating system from a virus infection.
Email me at:
Lon@CassCountyComputerRepair.com

Contact Cass County Computer Repair

Local Computer Repair in Elmwood -Weeping Water -Murdock and Louisville vs “Big Box” Stores

I about fell over 3 nights ago when a customer asked me if I could compete with the price that the “Geek Squad” quoted her for a laptop repair. Her computer had crashed due to a virus infection, and when she took it to “that big store” she was quoted $150.00 to diagnose the problem and another $100.00 to repair it. Yes, $250.00 total!

She had diligently backed up her photos and documents to a USB thumb drive. We discussed what was wrong and made the decision that the most affordable solution was to simply re-install Windows, without any files saved and transferred . “That big store” charges even more to save and transfer files while repairing a PC.

All available Microsoft updates were installed during the re-installation of Windows, as well as all updates from her laptops manufacturer. She walked out of my shop with a bill of less than $90.00 – taxes included.Saving her data would have added slightly to her bill, but it still would have been about 1/2 of what the “Geek Squad” quoted her for a re-installation of Windows – WITHOUT transferring her files.

My diagnostic fee is $30.00, but that fee is waived if you choose my shop to perform the repairs to your computer.

Local computer repair performed by Cass County Computer Repair in the Elmwood, Murdock, Weeping Water and Louisville area of Cass County Nebraska is more affordable than dragging your computer into the city. We are not paying a huge overhead to keep the doors of the business open. I am working out of my home as I grow the business and the savings are passed on to my customers.

I offer free pickup and delivery of your computer within 15 miles of my shop, with a slight additional fuel surcharge for longer distances. I also offer “on-site” service and 24/7 emergency support and repair for “mission critical” computers.

I value my reputation for honest and competent service and want Cass County Computer Repair to become “the place” to take your computer when it needs fixing.

Call (402) 525-3799 or email Lon@CassCountyComputerRepair.com  to inquire about service for your PC.

Upgrading Your Older Computer

RAM – Random Access Memory

RAM is where your PC stores data used to run programs, images that are actively being used (web content & images being viewed or edited), and other frequently accessed data. If your PC does not have enough RAM to deal with the programs that you are trying to use on your computer, it will use space on the hard drive to store the data. This area of the hard drive is know as the “swap file”. The problem with using the swap file is simple to understand – it is many times slower to access the data than data stored in RAM…so your PC slows down to a crawl.

RAM is a fairly economical upgrade to your PC, stretching your older PC’s abilities and usability.

 

Graphics Card (Display Adapter) Upgrading

The video card in your older PC often lacks the ability to efficiently display media intensive content on the internet or High Definition movies. This is made obvious by jerky motion when displaying a video clip or while playing games. If you have upgraded to a newer monitor, you might not be getting the full resolution that your new monitor is able to display. An older graphics card just is not able to work at higher display resolutions.

 

Hard Drive Upgrades

Your hard drive is where your PC stores all of it’s information. If your hard drive is making clicking or loud whirring sounds, it might be ready to die. New hard drives are far faster than an older model. A newer model can improve the speed of your computer by lessening the amount of time waiting for data to be read from (or written to) the hard drive.

Another consideration is simply having enough space to store all of the photos, videos, music and documents you have collected on your PC. You may choose to add another hard drive to most desktops, or to replace the hard drive in your computer with a larger hard drive. This is usually the only solution for a laptop who’s hard drive is overfilled

Did You Get a New Computer for Christmas?

If Santa brought your family a new computer for Christmas and you would like to move your photos and data from the old PC to the new PC, give me a call and I will get it all moved for you. I can move it directly from one computer to the other – make a back-up CD or DVD of all your files – or do both. If the old PC is not running, chances are I can retrieve your irreplaceable data from it’s hard drive and save it to your new PC.

A good use for your old PC is to refurbish it into a PC for the kids to use. If your children are like mine, the computer they use gets loaded with viruses and spyware regularly. My solution to that is to get rid of Windows and use a different operating system. My personal favorites are Ubuntu or Linux Mint.

Both are “distributions” of Linux – an entirely different operating system that is not susceptible to infections from mal-ware and viruses written to infect Windows machines. Best of all, these operating systems are “open source”, meaning that they are free of charge and are maintained by teams of volunteer programmers from around the world

Using these non-Microsoft products is a bit different from Windows and  has a bit of a learning curve. The huge bonus, in my eyes, is the abundance of of “open source” software that is free of charge. Games, Educational Software, Graphics Software for photo editing, Office Programs, Scientific Software.. you name it and there is free software available for download – right from the “Software Center” built into Ubuntu and Linux Mint.

Hundreds of thousands of users world wide run operating systems other than Windows, you can too.

Adware – Spyware – Malware Prevention

Sometimes children just can’t resist the “register now for a free ipod” popup that appears while they are surfing the web. Game sites are particularly known for this. A good anti-virus program does help, as will a firewall. Appropriate security policies can be set on some computers too, to prevent a non-administrator from installing software. XP home and earlier versions of Windows do not have this “security policy” feature.

It is a good idea for you to surf the web, and have your children surf the web, from an account that is NOT an administrator account. My kids have non-administrator accounts, PERIOD. Any changes have to be approved and done by an adult. Administrator accounts are by default allowed to install software..and an accidental click can cause major issues.

Another “good practice” while surfing and coming across a pop-up window that claims to have found a virus on your computer is to not click anything at all on the pop-up. Malicious programmers have taken to building programs that respond to a click anywhere (including the cancel button) by downloading their malicious software. If I come across one of these scams designed to get malware onto my computer, the action I take is the safe action. Instead of clicking anything, I simply restart my computer from the Windows “Start” button. Problem solved.

A good overall work around for the “security policy” limitation is to edit your “hosts” file to prevent a connection from being established to the server that downloads this malicious software to your computer. Winhelp2002 has a pretty good explanation of the process and they also have a downloadable hosts file available that is regularly updated and easily installed.

The hosts file download is a .zip format. After you download it, right click on the hosts.zip file and choose “extract” or “unzip”. Make sure you unzip it to a location that you can find after the unzipping completes. Go into the unzipped “hosts” folder and you will see an icon named either MVPS or MVPS.bat (depending on the settings of your computer). Click on the MVPS icon and it will automatically install the hosts file in the correct location in your computer.

It is a simple fix that saves a lot of headaches.

Recycle Your Old PC

Cass County Computer Repair is now accepting old computers from the Elmwood, Murdock, Weeping Water, Louisville area of Cass County Nebraska to be recycled.

All hard drives are immediately “disk wiped” with a program that destroys all data to a level beyond that which is required by the Department of Defense for disposal of intact hard drives. I do not simply format the drives, that method leaves personal data recoverable with a bit of “know how” and work.

Go to DBAN to download the program to run it yourself. DO NOT unzip the file, use your CD burner to burn it as an .iso file. Be SURE you have saved everything you want off of the old computer’s hard drive. Put the DBAN CD in the CD drive of the computer you wish to wipe and reboot your computer. If your computer is set correctly to boot from a CD, it will ask you to “Press any key to boot from CD”. Press any key and DBAN will completely wipe your drive beyond any chance of recovering data from it.

We will accept all PC’s & LCD monitors free of charge. Old style CRT tube monitors cost us $10.00 to dispose of, sadly, I have to ask for you to cover that cost if you wish for us to dispose of it for you.

Cass County Computer Repair is now open for business

The repair shop is now open and available to fix your pc. We offer free pick-up and delivery of your repaired computer within a 15 mile radius of the shop. If you are further away, we will still pick up and deliver with a nominal mileage fee to offset the cost of fuel.

The repair shop offers many services – virus & mal-ware removal – computer optimization to speed up your pc – hardware repairs and upgrades – data recovery from non starting computers and flash memory.  Give me a call or drop an email in my inbox to get your computer back to the efficient machine it once was, or to get your computer improved over it’s “out of the box” capability.

I also do web development and hosting, please give me a call to develop a web presence for your company or organization. Most people today use the internet to find the services they want to purchase. Get your company to the front of the line with a website to put you on the map.

Search engine optimization is one of my talents. If you would like to check the effectiveness of my search engine optimization, search for computer repair in the nearby area to see how this site ranks in the search engine results. I can boost your company or organizations website rankings to let potential customers know that your business exists.

Contact Cass County Computer Repair

Cass County Nebraska Computer Repair Now Open 402-525-3799

Cass County Nebraska Computer PC RepairI have opened a computer repair shop in western Cass County, near Elmwood, Murdock and Weeping Water, to service computers. I have been working on computers since late 1998 and have well over a year of experience in repairing computers in a commercial PC repair setting.

I will be doing the repair work out of my home, to keep my overhead lower. I can provide better prices for my customers by avoiding expensive commercial building rental costs. Currently the hourly rate is $60.00 per hour of bench time (A completed repair will cost you about 1/2 the cost of the “Freek Squad” or other major electronics retailers repair departments). “Bench time” is the time actually spent interacting with your computer, NOT the time it is sitting on the bench running scans without any input from me.

It is more practical for me to work on computers in my shop, but I will make “house calls” if that is what you prefer. Because a “house call” will prevent me from working on additional computers while I am out of the shop, they will be billed at the full bench rate.

If you prefer to not mess with unhooking and hooking up the computer cabling to bring the PC to the shop, I will pick up and deliver it after the repair. Pickups within 15 miles of the shop will be free, longer distances will be charged a minor fee to pay for fuel.

There is a diagnostic charge of $30.00 to take a peek at your computer so I can make an intelligent recommendation about the course of action I think needs to be taken. If you choose my shop to do the work, the $30.00 diagnostic charge is waived.

Your bill will be only for the time actually spent working on your computer, not for the time the virus and malware scans are running without needing input from me. A typical virus scan and removal will take about 1.5 “billable” hours of bench time to complete, depending on the severity of the infection. A “heavily infected” hard drive that prevents the computer from starting, or is so slow that a scan cannot be practically performed, requires removal from the computer to perform an external scan. Typically this will take 2 to 3 “billable” hours to accomplish.

Another option for a “heavily infected” hard drive is to rescue your documents, photos and data and re-install the operating system. We ask that you provide us with the original CD’s provided by the computer manufacturer, a list of the programs that you use, and passwords for all user accounts on your PC.

The majority of the work a computer brought to our shop needs is virus, spyware and malware removal, and a general “clean up” of file clutter that occurs in the use of your PC. Another popular service is computer optimization to speed up your PC. I can replace or repair broken system files, resolve driver issues, or fix a fouled up registry that is slowing down your PC. Before your PC leaves the shop, it will be completely updated to bring the operating system up to it’s newest version.

I will also perform data retrieval and recovery from crashed and/or formatted computer hard drives, as well as bring back accidentally deleted pictures on memory cards from your digital camera or USB storage drives.

Hardware repairs and upgrades can be accomplished for all makes and models of PC’s. Hardware repairs are available for any computer – desktop or laptop / notebook PC. We can do about anything from replacing a broken screen in your mobile computer, to a complete motherboard (main circuit board) replacement.

We can install additional RAM to speed up your PC, a wireless networking card, or a better video card, to enhance and modernize your current computer. For a bigger boost in performance, we often can install a new motherboard, CPU, and RAM in your old computer case, reusing some of the old internal components to give you a far better computer for less money than you would spend buying a new PC. We also try to stock refurbished computers to maximize your return for the money you spend.

We can also order a pre-configured computer to meet your needs, or build a completely custom tailored PC to your specifications; a micro-compact PC, a media streaming entertainment center, a processing monster for CAD drafting programs or video editing, or a screaming fast graphics intensive gaming rig that your gaming friends will wish they owned. Give us a call or email us and let us know what you need and want.

Cass County Computer Repair’s Area Of Service In Nebraska

Aside

We are located in western Cass County near the middle of a triangle formed by Elmwood,  Murdock, and Weeping Water, NE – just 12 miles southwest of Louisville. Greenwood, Alvo, and Eagle Nebraska are within a few miles us. We also pick up computers to be repaired and/or deliver them after repair work is completed. This service is free of charge within a 15 mile radius of the shop – additional mileage will be charged a nominal fuel surcharge.

Contact Cass County Computer Repair

Website Design and Hosting

Status

Another of my services is the design and development of an attractive web presence for your business or organization. I have been doing website design and development for several years. I have very competitive pricing.

To grab the attention of prospective customers and get them in your door all businesses need to have their place in the “modern yellow pages” – The Internet. Over 1/2 of all prospective customers search for deals and reviews on the internet prior to making contact with a company to make a purchase of goods or services.

Another benefit of having a website for your business is having an email account branded with your companies name. Wouldn’t you rather have your potential customers email you at a email address with your companies branding? Joe@JoesCompany.com exudes  a far more professional image than emailing “Joe2945_B@yahoo.com” ever will.

We can make anything from a simple web-page to let new customers know that your business exists, give your business  a message board or a blogsite to promote customer confidence and interaction, or design and implement an online sales site – complete with a online shopping cart so your customers can purchase goods or services offered by you without leaving their home.

We also offer affordable website hosting, website (domain) name registration, and services to maintain your site – complete with email addresses that incorporate your website’s address (JohnQ@your-website.net).

I have quite a bit of experience in S.E.O. (Search Engine Optimization) to bring your website up in the page placement results (search rankings) from search engines. Google is a huge search engine used by the majority of online users today. Many people use the internet to search out businesses before they ever visit a brick and mortar store, make your business stand out in the search results to drive customers to YOU.

Currently this website is ranking 3rd to 8th place on the FIRST page of Google search results on some keyword searches for local computer repair businesses. The same keyword searches on Bing and Yahoo give 1st place results on the FIRST page. NO keywords were purchased and no advertisements placed. Wouldn’t you like to have this kind of results from your companies website?

You can boost your site’s placement in search results by buying “adwords” from Google, or you can choose to SEO your site for higher placement in search results. If you are very serious, you can do both to boost your business’ visibility.