I have opened a computer repair shop in western Cass County, near Elmwood, Murdock and Weeping Water, to service computers. I have been working on computers since late 1998 and have well over a year of experience in repairing computers in a commercial PC repair setting.
I will be doing the repair work out of my home, to keep my overhead lower. I can provide better prices for my customers by avoiding expensive commercial building rental costs. Currently the hourly rate is $60.00 per hour of bench time (A completed repair will cost you about 1/2 the cost of the “Freek Squad” or other major electronics retailers repair departments). “Bench time” is the time actually spent interacting with your computer, NOT the time it is sitting on the bench running scans without any input from me.
It is more practical for me to work on computers in my shop, but I will make “house calls” if that is what you prefer. Because a “house call” will prevent me from working on additional computers while I am out of the shop, they will be billed at the full bench rate.
If you prefer to not mess with unhooking and hooking up the computer cabling to bring the PC to the shop, I will pick up and deliver it after the repair. Pickups within 15 miles of the shop will be free, longer distances will be charged a minor fee to pay for fuel.
There is a diagnostic charge of $30.00 to take a peek at your computer so I can make an intelligent recommendation about the course of action I think needs to be taken. If you choose my shop to do the work, the $30.00 diagnostic charge is waived.
Your bill will be only for the time actually spent working on your computer, not for the time the virus and malware scans are running without needing input from me. A typical virus scan and removal will take about 1.5 “billable” hours of bench time to complete, depending on the severity of the infection. A “heavily infected” hard drive that prevents the computer from starting, or is so slow that a scan cannot be practically performed, requires removal from the computer to perform an external scan. Typically this will take 2 to 3 “billable” hours to accomplish.
Another option for a “heavily infected” hard drive is to rescue your documents, photos and data and re-install the operating system. We ask that you provide us with the original CD’s provided by the computer manufacturer, a list of the programs that you use, and passwords for all user accounts on your PC.
The majority of the work a computer brought to our shop needs is virus, spyware and malware removal, and a general “clean up” of file clutter that occurs in the use of your PC. Another popular service is computer optimization to speed up your PC. I can replace or repair broken system files, resolve driver issues, or fix a fouled up registry that is slowing down your PC. Before your PC leaves the shop, it will be completely updated to bring the operating system up to it’s newest version.
I will also perform data retrieval and recovery from crashed and/or formatted computer hard drives, as well as bring back accidentally deleted pictures on memory cards from your digital camera or USB storage drives.
Hardware repairs and upgrades can be accomplished for all makes and models of PC’s. Hardware repairs are available for any computer – desktop or laptop / notebook PC. We can do about anything from replacing a broken screen in your mobile computer, to a complete motherboard (main circuit board) replacement.
We can install additional RAM to speed up your PC, a wireless networking card, or a better video card, to enhance and modernize your current computer. For a bigger boost in performance, we often can install a new motherboard, CPU, and RAM in your old computer case, reusing some of the old internal components to give you a far better computer for less money than you would spend buying a new PC. We also try to stock refurbished computers to maximize your return for the money you spend.
We can also order a pre-configured computer to meet your needs, or build a completely custom tailored PC to your specifications; a micro-compact PC, a media streaming entertainment center, a processing monster for CAD drafting programs or video editing, or a screaming fast graphics intensive gaming rig that your gaming friends will wish they owned. Give us a call or email us and let us know what you need and want.