Local Computer Repair in Elmwood -Weeping Water -Murdock and Louisville vs “Big Box” Stores

I about fell over 3 nights ago when a customer asked me if I could compete with the price that the “Geek Squad” quoted her for a laptop repair. Her computer had crashed due to a virus infection, and when she took it to “that big store” she was quoted $150.00 to diagnose the problem and another $100.00 to repair it. Yes, $250.00 total!

She had diligently backed up her photos and documents to a USB thumb drive. We discussed what was wrong and made the decision that the most affordable solution was to simply re-install Windows, without any files saved and transferred . “That big store” charges even more to save and transfer files while repairing a PC.

All available Microsoft updates were installed during the re-installation of Windows, as well as all updates from her laptops manufacturer. She walked out of my shop with a bill of less than $90.00 – taxes included.Saving her data would have added slightly to her bill, but it still would have been about 1/2 of what the “Geek Squad” quoted her for a re-installation of Windows – WITHOUT transferring her files.

My diagnostic fee is $30.00, but that fee is waived if you choose my shop to perform the repairs to your computer.

Local computer repair performed by Cass County Computer Repair in the Elmwood, Murdock, Weeping Water and Louisville area of Cass County Nebraska is more affordable than dragging your computer into the city. We are not paying a huge overhead to keep the doors of the business open. I am working out of my home as I grow the business and the savings are passed on to my customers.

I offer free pickup and delivery of your computer within 15 miles of my shop, with a slight additional fuel surcharge for longer distances. I also offer “on-site” service and 24/7 emergency support and repair for “mission critical” computers.

I value my reputation for honest and competent service and want Cass County Computer Repair to become “the place” to take your computer when it needs fixing.

Call (402) 525-3799 or email Lon@CassCountyComputerRepair.com  to inquire about service for your PC.

Adware – Spyware – Malware Prevention

Sometimes children just can’t resist the “register now for a free ipod” popup that appears while they are surfing the web. Game sites are particularly known for this. A good anti-virus program does help, as will a firewall. Appropriate security policies can be set on some computers too, to prevent a non-administrator from installing software. XP home and earlier versions of Windows do not have this “security policy” feature.

It is a good idea for you to surf the web, and have your children surf the web, from an account that is NOT an administrator account. My kids have non-administrator accounts, PERIOD. Any changes have to be approved and done by an adult. Administrator accounts are by default allowed to install software..and an accidental click can cause major issues.

Another “good practice” while surfing and coming across a pop-up window that claims to have found a virus on your computer is to not click anything at all on the pop-up. Malicious programmers have taken to building programs that respond to a click anywhere (including the cancel button) by downloading their malicious software. If I come across one of these scams designed to get malware onto my computer, the action I take is the safe action. Instead of clicking anything, I simply restart my computer from the Windows “Start” button. Problem solved.

A good overall work around for the “security policy” limitation is to edit your “hosts” file to prevent a connection from being established to the server that downloads this malicious software to your computer. Winhelp2002 has a pretty good explanation of the process and they also have a downloadable hosts file available that is regularly updated and easily installed.

The hosts file download is a .zip format. After you download it, right click on the hosts.zip file and choose “extract” or “unzip”. Make sure you unzip it to a location that you can find after the unzipping completes. Go into the unzipped “hosts” folder and you will see an icon named either MVPS or MVPS.bat (depending on the settings of your computer). Click on the MVPS icon and it will automatically install the hosts file in the correct location in your computer.

It is a simple fix that saves a lot of headaches.

Recycle Your Old PC

Cass County Computer Repair is now accepting old computers from the Elmwood, Murdock, Weeping Water, Louisville area of Cass County Nebraska to be recycled.

All hard drives are immediately “disk wiped” with a program that destroys all data to a level beyond that which is required by the Department of Defense for disposal of intact hard drives. I do not simply format the drives, that method leaves personal data recoverable with a bit of “know how” and work.

Go to DBAN to download the program to run it yourself. DO NOT unzip the file, use your CD burner to burn it as an .iso file. Be SURE you have saved everything you want off of the old computer’s hard drive. Put the DBAN CD in the CD drive of the computer you wish to wipe and reboot your computer. If your computer is set correctly to boot from a CD, it will ask you to “Press any key to boot from CD”. Press any key and DBAN will completely wipe your drive beyond any chance of recovering data from it.

We will accept all PC’s & LCD monitors free of charge. Old style CRT tube monitors cost us $10.00 to dispose of, sadly, I have to ask for you to cover that cost if you wish for us to dispose of it for you.